Privacy Policy

How we collect, use, and protect your information — Last updated June 2026

1. Introduction

At Giggle, we respect your privacy. This policy explains what personal data we collect when you use giggle.com.bd, how we use it, and how we keep it safe. By using our website, you consent to the practices described here.

2. Information we collect

• Personal details — Name, phone number, email address, and delivery address when you register or place an order.
• Order information — Details of products you purchase, order history, and payment method (we do not store full payment card details).
• Usage data — Pages visited, time spent on the site, device type, and browser information for improving our services.
• Communications — Messages, emails, or queries you send to us.

3. How we use your information

• To process and fulfil your orders.
• To communicate with you about your orders, returns, and queries.
• To send you updates, promotions, or offers (you may opt out at any time).
• To improve our website, product listings, and customer experience.
• To comply with legal obligations.

4. Sharing of information

We do not sell or rent your personal data to third parties. We may share your information only with:

• Delivery partners — Courier services that fulfil your orders (name, address, phone).
• Payment processors — Secure gateways (bKash, Nagad, card networks) to process transactions.
• Legal authorities — When required by law or to protect our rights.

5. Data security

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. However, no online platform can guarantee absolute security, and we encourage you to keep your account credentials safe.

6. Cookies

Our website uses cookies to enhance your browsing experience, remember your preferences, and analyse site traffic. You can disable cookies in your browser settings, though some features of the site may not function correctly as a result.

7. Your rights

• You may request access to the personal data we hold about you.
• You may request correction or deletion of your data.
• You may opt out of marketing communications at any time.

To exercise any of these rights, contact us at [email protected].

8. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact